Using the North Carolina Information Highway for State Agency Business



The North Carolina Information Highway (NCIH) is a great tool for NC State Agencies to use to conduct business more efficiently and effectively. The network is conducive to holding statewide meetings, providing statewide training and reducing unnecessary travel. This document is an outline of how to coordinate one or more NCIH videoconferences. Should you require further assistance please feel free to contact the ITS Service Desk, or call (919) 754-6000. State Agencies that are interested in coordinating one or more videoconferences on the NCIH should follow these basic steps.

  1. Identify several different dates and times that are possibilities for the videoconference(s)


  2. Identify the various regions/cities of the state which must be represented


  3. Identify an "originating" NCIH site by referring to the NCIH Video Sites and Scheduling Contacts document on the NCIH home page. This will be the NCIH site where the moderator, or host, of the videoconference will most likely attend (i.e. main speaker, professor, group leader, etc.).


  4. Contact the prospective "originating" NCIH site to inquire about availability and request that time in their NCIH room be reserved on the desired date(s). Other issues to discuss include availability of a site facilitator, videoconference requirements (i.e. VCR taping, Powerpoint presentation, whiteboard, etc.), accommodation logistics for the expected number of participants, any associated costs, parking requirements, directions, etc.


  5. Identify the prospective "receive" NCIH site(s) for the videoconference by referring to the NCIH Video Sites and Scheduling Contacts document on the NCIH home page. Contact the prospective "receive" NCIH site(s) to inquire about availability and request that time in their NCIH room be reserved on the desired date(s). Other issues to discuss include availability of a site facilitator, videoconference requirements (i.e. VCR taping, Powerpoint presentation, whiteboard, etc.), accommodation logistics for the expected number of participants, any associated costs, parking requirements, directions, etc.
After a comprehensive list of participating NCIH sites has been confirmed request that the "originating" NCIH site's scheduling contact submit the official conference request via the NCIH Interactive Web Scheduler. (ALL modifications or cancellations made after this step must be communicated to the originating site's scheduling contact and must be submitted via the NCIH Interactive Web Scheduler)

It may be useful to refer to the Recommended Procedures for NCIH Session Originators document on the NCIH home page

For Further Information or to Request Any Service
Contact the ITS Service Desk:
Phone: 919-754-6000 or 1-800-722-3946
Email: its.incidents@its.nc.gov

Go Back to the NCIH Homepage