VNS Video-Over-IP Guidelines
Service Policies
 Questions
Service Policies (Please Read)

For technical questions regarding areas covered in this
documentation please call:

Your First Step - Call the ITS Service Desk at 919-754-6000 or 1-800-722-3946. You may also open a ticket by emailing the ITS Customer Support Center:  its.incidents@ncmail.net
Configuring your network and equipment  
 Download the pdf documents.
  1. Overview
  2. What is H.323 (Video Over IP)?
  3. Problems that may affect a video call
  4. WAN Connectivity and Bandwidth Planning  
  5. Quality of Service
  6. LAN Configuration
  7. LAN Segmentation
  8. Firewall Configuration
  9. Gatekeeper Registration
  10. Video Bridging and Scheduling Services
  11. Site Certification
  12. End Point Hardware and Configuration
  13. Using H.264
  14. System Security and Password Protection
                                                                                         
Detailed Video-Over-IP Guidelines in pdf format (25 pages) 

Summary Video-Over-IP Guidelines in pdf format (5 Pages)

Service Policies  new

Best Practices for AD HOC Videoconferences new

Other Information

Cisco 2800 Series Information
 
Setup and Configuration for Video Endpointsnew
For Further Information or to Request Any Service
Contact the ITS Service Desk:
Phone: 919-754-6000 or 1-800-722-3946
Email: its.incidents@its.nc.gov


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