Video Network Services (VNS) Overview

VNS is part of North Carolina state government's Office of Information Technology Services. VNS provides a comprehensive set of video and multi-media services and provides North Carolina's state agencies with national and worldwide videoconferencing connectivity. VNS suite of services offer tools that, used appropriately, can result in dramatic cost savings for North Carolina's state agencies.

VNS Services:

Interactive Videoconferencing

This service is ideal for bringing communities across the state together to conduct meetings, distance learning, worker training and other collaborative applications. Videoconference technology allows people to interact face-to-face with two-way video and audio communications. Videoconferencing is a great tool to increase productivity, reduce travel expense, and quickly meet with a number of geographical locations across the state, nation or world. Training, site coordination and 24/7 technical support will be provided to clients who subscribe to the monthly subscription service in addition to problem reporting/resolution support from the Customer Support Center.

Videoconferencing Examples: (Note- Real Player required, see information on ITS streaming video services for download details)
NCIH Ten Year Anniversary Video
N.C. School of Science & Mathematics Class Examples
N.C. School of Science & Mathematics Student Testimonials

Video-Over-IP (H.323)

Detailed information on our Video-Over-IP (H.323) network services is available at http://www.its.state.nc.us/ServiceCatalog/Videoconferencing.asp

Streaming Video

The streaming service (webcasting) enables clients to broadcast live events over the Internet. ITS can stream an audio and/or videoconference. Hundreds of users are able to watch a live event over the web by using Real or Windows Media players on their computer.

The Streaming Media Hosting service allows clients to store video and/or audio files and stream them over the Internet on an on-demand basis. The hosting service allows clients to store encoded media content on an ITS managed streaming server which provides high availability and is specifically tuned to host streaming content. Clients will be able to monitor user statistics and an FTP account will be set up for the client to manage their content. Hundreds of simultaneous users are able to view a hosted file over the Internet by using Real or Windows Media players on their computer.

Detailed information on ITS streaming video services is available at http://www.its.state.nc.us/ServiceCatalog/StreamingMedia.asp

Web Conferencing

The ITS Web Conferencing service provides real-time meeting and interaction from different computers over the internet using clients� web browsers. The service provides the user with a virtual online office that can be joined from anywhere and used to share documents, provide training and education, collaborate, solve problems and make decisions. Web Conferencing is a secure, fast, money-saving alternative to travel that can be used by any state agency or educational facility. Some of the features of this service include software demonstrations, application sharing, real-time voting and polling and remote control access to end user�s desktops.

Detailed information on our Web Conferencing services is available at http://www.its.state.nc.us/ServiceCatalog/WebConferencingServices.asp

Event Production

VNS staff will consult with any state agency and assist with the planning and technical production of on-line events using any combination of our video and multimedia services. ITS employs experienced multimedia professionals who can consult, manage and train people to utilize any of the technologies we offer.

For Further Information or to Request Any Service
Contact the ITS Service Desk:
Phone: 919-754-6000 or 1-800-722-3946
Email: its.incidents@its.nc.gov