Video Network Services (VNS) Overview

VNS is part of North Carolina state government's Office of Information Technology Services. VNS provides a comprehensive set of video and multi-media services and provides North Carolina's state agencies with national and worldwide videoconferencing connectivity. VNS suite of services offer tools that, used appropriately, can result in dramatic cost savings for North Carolina's state agencies.

VNS Services :

Interactive Videoconferencing

This service is ideal for bringing communities across the state together to conduct meetings, distance learning, worker training and other collaborative applications. Videoconference technology allows people to interact face-to-face with two-way video and audio communications. Videoconferencing is a great tool to increase productivity, reduce travel expense, and quickly meet with a number of geographical locations across the state, nation or world. Training, site coordination and 24/7 technical support will be provided to clients who subscribe to the monthly subscription service in addition to problem reporting/resolution support from the Customer Support Center. Two different videoconferencing technologies are supported by VNS : the North Carolina Information Highway (NCIH) and Video-Over-IP.
Videoconferencing Examples: (Note- Real Player required, see information on ITS streaming video services for download details)
NCIH Ten Year Anniversary Video
N.C. School of Science & Mathematics Class Examples
N.C. School of Science & Mathematics Student Testimonials

NCIH (H.320)

The NCIH is a dedicated statewide network providing data and videoconferencing services. Video applications which are supported over the network include distance learning for K-12 and higher education, state agency meetings, statewide training activities, emergency response assistance, public hearings, etc. Currently, the NCIH supports approximately 100 video sessions daily and over 15,000 yearly.

The NCIH was founded on four key principles:

Universal Service-Network access to all parts of North Carolina.
Equalized Rates-Same usage rates regardless of geographic location.
Shared Resources-Elimination of duplication and assurance of interoperability; utilizing accepted standards.
Public/Private Partnership-Capital outlay is made by the private sector and the usage base is provided by the state.

NCIH sites utilize VNS videoconferencing services. In most cases, ITS data services are accessible through the same transmission facility to that site. Currently, NCIH sites support at least one classroom (some sites have two or more classrooms) equipped for video services to support distance learning and video conferencing. The video sites are fully interactive, with participants able to see and hear each other as though everyone was within the same room.

A complete list of sites is located at http://www.ncih.net/operation/ds1sites.html.

Video-Over-IP (H.323)

In addition to the NCIH, Video-Over-IP (H.323) services are available that allow videoconferencing services based on the Internet Protocol.

Detailed information on our Video-Over-IP (H.323) network services is available at
http://www.its.state.nc.us/ServiceCatalog/Videoconferencing.asp

Streaming Video

The streaming service (webcasting) enables clients to broadcast live events over the Internet. ITS can stream an audio and/or videoconference. Hundreds of users are able to watch a live event over the web by using Real or Windows Media players on their computer.

The Streaming Media Hosting service allows clients to store video and/or audio files and stream them over the Internet on an on-demand basis. The hosting service allows clients to store encoded media content on an ITS managed streaming server which provides high availability and is specifically tuned to host streaming content. Clients will be able to monitor user statistics and an FTP account will be set up for the client to manage their content. Hundreds of simultaneous users are able to view a hosted file over the Internet by using Real or Windows Media players on their computer.

Detailed information on ITS streaming video services is available at
http://www.its.state.nc.us/ServiceCatalog/StreamingMedia.asp

Web Conferencing

The ITS Web Conferencing service provides real-time meeting and interaction from different computers over the internet using clients� web browsers. The service provides the user with a virtual online office that can be joined from anywhere and used to share documents, provide training and education, collaborate, solve problems and make decisions. Web Conferencing is a secure, fast, money-saving alternative to travel that can be used by any state agency or educational facility. Some of the features of this service include software demonstrations, application sharing, real-time voting and polling and remote control access to end user�s desktops.

Detailed information on our Web Conferencing services is available at
http://www.its.state.nc.us/ServiceCatalog/WebConferencingServices.asp

Event Production

VNS staff will consult with any state agency and assist with the planning and technical production of on-line events using any combination of our video and multimedia services. ITS employs experienced multimedia professionals who can consult, manage and train people to utilize any of the technologies we offer.

For Further Information or to Request Any Service
Contact the ITS Service Desk:
Phone: 919-754-6000 or 1-800-722-3946
Email: its.incidents@its.nc.gov


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